- AWARD-WINNING
- CORPORATE GIFTING SPECIALISTS
- WORLDWIDE DELIVERY
- LUXURY PACKAGING
Last Updated: September 2026
These Terms & Conditions govern the use of the Chargepod website and the supply of products and services by Chargepod, operated by Unleashed Enterprises.
By using our website or placing an order with us, you agree to these Terms & Conditions.
Chargepod is a premium corporate gifting company specialising in bespoke branded products, executive gifting, hospitality solutions, event and sponsorship gifting and premium packaging.
All quotations are provided without obligation and are valid for 30 days, unless otherwise stated.
Prices are based on the information available at the time of quotation, including product specifications, branding requirements, quantities, packaging and delivery destination.
If any of these requirements change, Chargepod reserves the right to revise the quotation accordingly.
Minimum order quantities vary depending on the product, branding method and level of customisation required.
Our team will confirm the applicable minimum order quantity during the quotation process.
Digital artwork, proofs and visual mock-ups are provided for customer approval before production begins.
It is the customer’s responsibility to carefully review all details, including:
Production will not begin until written approval has been received.
Once artwork has been approved and production has commenced, subsequent changes may incur additional costs and cause production delays.
For bespoke orders, Chargepod may recommend the production of a branded sample before full production.
Samples allow customers to review the product, branding, colour and finish before approving the complete order.
Sample charges may apply and will be confirmed during the quotation process.
Every Chargepod order is manufactured and customised specifically for the customer. We do not hold finished branded stock.
Our typical production and delivery timeframe is approximately 8 weeks from artwork approval to final delivery.
This process includes sample production where applicable, full manufacturing, branding, quality control, packaging and international delivery.
Lead times are estimates and may vary depending on product selection, quantity, customisation requirements, production schedules, destination, customs clearance and circumstances outside our reasonable control.
If your order is required for an event, conference, hospitality opening or other fixed date, you should advise us of the required delivery date before placing your order.
All prices are exclusive of VAT unless otherwise stated.
Where an order is quoted on a Delivered Duty Paid (DDP) basis, applicable shipping costs, customs duties and import taxes are included within the agreed quotation.
Where DDP is not specified, any applicable taxes, duties, customs charges or other import costs will be the responsibility of the customer unless otherwise agreed in writing.
Payment terms will be confirmed on each quotation or invoice.
Unless otherwise agreed in writing, production will commence only after receipt of the agreed payment.
Late or delayed payments may affect production and delivery schedules.
Due to manufacturing processes, materials and specialist finishes, minor variations may occur between digital visuals, samples and final production.
Reasonable variations may include:
Such minor variations within normal manufacturing tolerances will not constitute a defect.
Where Pantone colour matching is requested, every reasonable effort will be made to achieve the closest possible match. Exact colour reproduction cannot always be guaranteed across different materials, manufacturing processes and branding methods.
As custom-branded products are manufactured specifically to the customer’s approved requirements, orders cannot normally be cancelled, returned or exchanged once production has commenced.
This does not affect any statutory rights that cannot lawfully be excluded, including where products are defective or incorrectly supplied.
Customers should inspect their order as soon as reasonably possible following delivery.
Any apparent shortages, damage or manufacturing issues should be reported to Chargepod within 7 days of delivery, together with relevant photographs or supporting information where appropriate.
We will investigate reported issues and, where appropriate, determine a suitable resolution.
Nothing in this section limits any rights or remedies that cannot lawfully be excluded.
Customers confirm that they have the necessary rights and permissions to use any logos, trademarks, artwork or other branding supplied to Chargepod.
The customer is responsible for ensuring that supplied artwork does not infringe the intellectual property rights of any third party.
Unless otherwise stated or agreed, website content including photography, graphics, designs, product descriptions, branding and other materials remains the intellectual property of Chargepod, Unleashed Enterprises Ltd or its respective licensors.
You must not use the Chargepod website:
Nothing in these Terms & Conditions excludes or limits liability were doing so would be unlawful.
Subject to applicable law, Chargepod will not be liable for indirect or consequential losses arising from the use of our website or the supply of our products and services.
To the extent permitted by law, Chargepod’s total liability arising from an order will not exceed the value of the goods or services giving rise to the relevant claim.
Chargepod will not be responsible for delays or failure to perform its obligations where caused by circumstances beyond our reasonable control.
These may include disruption to manufacturing, transportation or logistics networks, customs delays, industrial action, natural disasters, government restrictions, international conflict or other events that could not reasonably have been prevented.
Where such circumstances arise, we will make reasonable efforts to minimise disruption and keep affected customers informed.
Our collection and use of personal information is governed by our Privacy Policy, which explains how we collect, process and protect personal information.
We may update these Terms & Conditions periodically to reflect changes to our business, services or legal requirements.
The latest version will be published on this website together with the updated effective date.
These Terms & Conditions are governed by and interpreted in accordance with the laws of Ireland.
Subject to any rights that cannot legally be excluded, disputes arising in connection with these Terms & Conditions will be subject to the jurisdiction of the Irish courts.
If you have any questions regarding these Terms & Conditions, please contact:
Chargepod / Unleashed Enterprises
51 Bracken Road
Sandyford
Dublin 18
Ireland
Luxury corporate gifting designed for brands that value exceptional presentation, thoughtful experiences and lasting impressions.
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