FREQUENTLY ASKED QUESTIONS

Minimum order quantities vary depending on the product, branding method and level of customisation.

Most of our premium products typically start from 100–500 units. Our team can confirm the requirements for any specific product or project.

Yes. Samples are available across many of our product ranges.

For larger bespoke orders, we highly recommend approving a physical branded sample before proceeding to full production.

Almost every Chargepod product and packaging element can be customised.

Depending on the product, options can include logo branding, colour matching, custom packaging, inserts, ribbon, gift cards and other finishing details.

We offer a wide range of branding techniques including laser engraving, debossing, embossing, silk printing, full colour printing, UV printing, screen printing, heat transfer, foil stamping and embroidery.

The most suitable method will depend on the product, material and your artwork.

Yes. Our team can prepare complimentary digital visuals showing how your branding will appear on your selected products.

If your artwork isn't available in the required format, we can also assist with preparing it for production.

Yes. A digital visual will be provided for review and approval before production begins.

For suitable projects, a physical branded sample can also be produced before the full order proceeds.

Yes. We offer a wide range of premium packaging options including magnetic gift boxes, drawer boxes, luxury gift bags, precision foam inserts, tissue, ribbon and bespoke presentation solutions.

Packaging can be tailored around your products, brand and gifting experience.

Absolutely.

Our global sourcing network gives us access to thousands of additional corporate gifting and branded product options beyond the collections shown on our website.

If you have something specific in mind, our team can source options around your brief.

Our standard production and delivery lead time starts from approximately 8 weeks, depending on the product, quantity, branding and packaging requirements.

Each order is manufactured and customised from scratch to your approved specifications, allowing us to create products and packaging specifically for your brand.

If you're working towards a specific event or deadline, let our team know when enquiring and we'll advise on the available options.

Yes. Chargepod supplies businesses worldwide.

Our team can coordinate international delivery directly to your business, event, hotel or chosen destination.

Yes. Products can be combined into coordinated gift sets and presented together in premium packaging.

Our team can help curate the products, branding, packaging and presentation to create one cohesive gifting experience.

Absolutely.

Tell us about your audience, occasion, budget and quantity, and our team can recommend products and presentation options suited to your brief.